Account & Registration
How do I create an account on 3debit?
To create an account on 3debit, click the registration button on the homepage and fill in the required fields: full name, date of birth, email address, mobile phone number, and residential address. You must be at least 21 years old and a resident of Indonesia. After submitting the form, verify your email address by clicking the confirmation link sent to your inbox. Once verified, you can log in and start depositing funds.
What documents do I need for KYC verification?
KYC (Know Your Customer) verification at 3debit requires three documents: a clear photo of your Indonesian National Identity Card (KTP) or valid passport, proof of address dated within the last three months (utility bill, bank statement, or government correspondence showing your name and address), and a selfie photograph holding your ID document next to your face. Upload these documents via your account dashboard. Verification typically takes 24-48 hours.
Why is my account pending verification?
Accounts on 3debit remain in pending status until KYC verification is complete. You can deposit and play immediately after registration, but withdrawal requests will be held until your identity is verified. This security measure prevents fraud and ensures compliance with anti-money laundering regulations. Submit your KYC documents as soon as possible to enable full account functionality.
Can I have multiple accounts on 3debit?
No. 3debit strictly prohibits multiple accounts per individual. Each person may hold only one active account. Creating duplicate accounts to abuse bonuses, circumvent limits, or evade restrictions will result in permanent suspension of all associated accounts and forfeiture of funds. Our fraud detection systems cross-reference identity documents, device fingerprints, IP addresses, and payment methods to identify duplicate accounts.
How do I reset my password if I forget it?
If you forget your 3debit password, click the "Forgot Password" link on the login page. Enter your registered email address or mobile phone number. You will receive a password reset link via email or an OTP code via SMS. Follow the instructions to create a new password. If you do not receive the reset link within 10 minutes, check your spam folder or contact customer support.
Deposits & Withdrawals
What is the minimum deposit amount on 3debit?
The minimum deposit amount on 3debit is Rp 50,000 for all payment methods including bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Danamon, BSI) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). There is no maximum deposit limit per transaction, but daily cumulative limits may apply depending on your account verification level.
How long does a BCA bank transfer deposit take to process?
BCA bank transfer deposits on 3debit are processed instantly in most cases. After completing the transfer via BCA mobile banking, ATM, or internet banking, funds typically appear in your 3debit account within 2-5 minutes during banking hours (Monday to Friday, 08:00-16:00 WIB). Transfers made outside banking hours or on weekends may experience slight delays of up to 30 minutes.
Can I deposit using OVO or DANA e-wallet?
Yes. 3debit supports deposits via major Indonesian e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. E-wallet deposits are processed instantly 24/7 with no processing fees charged by 3debit. The minimum deposit is Rp 50,000. To deposit via e-wallet, select your preferred e-wallet from the deposit page, enter the amount, and follow the payment instructions. Funds appear in your account within 1-3 minutes.
Are there any fees for depositing funds?
3debit does not charge any deposit fees. All bank transfer and e-wallet deposits are fee-free from our side. However, your bank or e-wallet provider may charge standard interbank transfer fees or transaction fees according to their own fee schedule. Check with BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja for their applicable fees.
What is the minimum withdrawal amount?
The minimum withdrawal amount on 3debit is Rp 100,000. Withdrawals are processed to the same Indonesian bank account or e-wallet you used for deposits. Your account must be fully KYC-verified before you can request a withdrawal. There is no maximum withdrawal limit per transaction, but large withdrawals above Rp 50,000,000 may require additional security verification.
How long does it take to receive my withdrawal?
Withdrawal processing time on 3debit depends on the payment method. Bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP) typically arrive within 1-4 hours during business days. E-wallet withdrawals (OVO, DANA, GoPay, ShopeePay, LinkAja) are usually instant or take up to 30 minutes. First-time withdrawals or large amounts may take up to 24 hours for security review.
Why was my withdrawal request rejected?
Common reasons for withdrawal rejection on 3debit include incomplete KYC verification, attempting to withdraw to a bank account or e-wallet that does not match your registered name, insufficient wagering of deposited funds (most deposits require 1x turnover before withdrawal), active bonus wagering requirements not yet met, or discrepancies in account information. Check your email for the specific rejection reason and contact support if clarification is needed.
Can I withdraw to a different bank account than I deposited from?
For security and anti-money laundering compliance, 3debit requires that withdrawals be processed to the same bank account or e-wallet used for deposits, and the account must be registered in your name as verified during KYC. If you need to change your withdrawal method, contact customer support with documentation proving ownership of the new account. Approval is granted on a case-by-case basis.
Games & Gameplay
What types of sports can I bet on at 3debit?
3debit offers betting on a wide range of sports popular with Indonesian players including football (BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, AFF Cup, Timnas Indonesia matches), basketball (NBA, Euroleague), badminton (All England, Indonesia Open, Thomas Cup, Uber Cup), volleyball, tennis, MotoGP (including Mandalika circuit races), and E-sports (Mobile Legends MPL, PUBG Mobile, Free Fire tournaments).
What is a mix parlay bet and how does it work?
A mix parlay (also called accumulator or combo bet) on 3debit combines multiple individual bets into one single wager. All selections must win for the parlay to pay out, but the odds multiply together for much higher potential returns. For example, combining three football matches at 1.80, 2.00, and 1.90 odds creates a parlay with total odds of 6.84. You can build mix parlay bets across different sports and leagues, with payouts scaling exponentially as you add more selections.
Can I play togel lottery games on 3debit?
Yes. 3debit offers togel (Indonesia's traditional numbers lottery) markets including Singapore Pools, Hongkong Pools, Sydney Pools, and Macau Pools. Players can bet on 2D, 3D, 4D number combinations, colok bebas, colok naga, and other popular togel bet types. Draw results are published immediately after each official draw. Togel minimum bet is Rp 1,000 per line, with potential payouts reaching thousands of times your stake depending on the bet type.
What is sabung ayam and is it available on 3debit?
Sabung ayam (cockfighting) is a traditional Indonesian sport where two roosters compete in a ring. 3debit offers live-streamed sabung ayam matches with real-time betting. Players can wager on Meron (red corner) or Wala (blue corner) outcomes, as well as draw results. Matches are streamed from licensed arenas in the Philippines with multiple daily sessions. Minimum bet is Rp 10,000 per match. Odds typically range from 1.85 to 2.10 depending on rooster strength.
Are slot games fair and how do I know they are not rigged?
All slot games on 3debit are provided by licensed international studios (Pragmatic Play, NetEnt, Microgaming, Spribe, Pocket Games Soft) and use certified Random Number Generator (RNG) technology. Each game displays its RTP (Return to Player) percentage, typically ranging from 94% to 98%. RTP represents the theoretical long-term payout rate. Game outcomes are independently audited by third-party testing agencies. 3debit cannot manipulate game results in any way.
Can I play on my mobile phone?
Yes. The 3debit platform is fully optimized for mobile play on Android and iOS devices. Access the website through your mobile browser (Chrome, Safari, Firefox) without downloading any app. All features including sports betting, live casino, slots, togel, and sabung ayam are available on mobile. The responsive design adapts to all screen sizes from smartphones to tablets, providing the same smooth experience as desktop.
Bonuses & Promotions
What is the welcome bonus for new players?
New players on 3debit are eligible for a 100% first deposit bonus up to Rp 1,000,000. Deposit Rp 1,000,000 and receive an additional Rp 1,000,000 in bonus funds, giving you Rp 2,000,000 total to play with. The minimum qualifying deposit is Rp 100,000. Bonus funds are subject to a 5x wagering requirement on sports betting or 15x on casino games before they can be withdrawn. Full terms apply.
What are wagering requirements and how do they work?
Wagering requirements (also called turnover or rollover) on 3debit specify how many times you must bet bonus funds before they convert to withdrawable cash. For example, a Rp 500,000 bonus with 5x wagering requires Rp 2,500,000 in total bets. Sports bets at odds 1.50 or higher count 100% toward wagering. Lower odds count partially. Casino games have different contribution rates: slots 100%, live casino 20%, table games 10%. Check each promotion's specific terms.
Do you offer cashback or reload bonuses?
Yes. 3debit offers weekly cashback up to 10% on net losses for active players. Cashback is calculated every Monday and credited automatically with 1x wagering requirement. We also run regular reload bonuses (deposit match offers for existing players), seasonal promotions during major events like Idul Fitri, Ramadhan, Indonesian Independence Day, and BRI Liga 1 finals, plus VIP exclusive offers for high-volume players. Check the Promotions section for current offers.
Can I use multiple bonuses at the same time?
No. 3debit allows only one active bonus per account at any given time. You must complete the wagering requirements of your current bonus or forfeit it before claiming a new promotion. Attempting to stack multiple bonuses or abuse promotional terms will result in bonus forfeiture and potential account suspension. Always read the specific terms and conditions attached to each bonus offer before claiming.
Safety & Responsible Gaming
Is 3debit licensed and regulated?
3debit operates under an international gaming license and adheres to strict regulatory standards for player protection, fair gaming, and responsible gambling. While online gambling regulations in Indonesia are restrictive, 3debit serves Indonesian players through secure offshore licensing. All transactions are protected by 256-bit SSL encryption, and we comply with international anti-money laundering (AML) and know-your-customer (KYC) requirements.
How do I set a deposit limit on my account?
To set a deposit limit on 3debit, log in to your account and navigate to Responsible Gaming settings under your profile menu. You can set daily, weekly, or monthly deposit caps. Enter your desired limit amount in Indonesian Rupiah. The limit takes effect immediately and cannot be increased for 24 hours (cooling-off period). Decreases are applied instantly. This tool helps you maintain control over your spending.
What should I do if I think I have a gambling problem?
If you feel gambling is negatively impacting your life, 3debit encourages you to use our responsible gaming tools including deposit limits, loss limits, session time limits, time-outs (24 hours to 1 month), or permanent self-exclusion. Contact our support team to activate these features. For professional help, reach out to Gamblers Anonymous Indonesia, the Indonesia Crisis Helpline (119), or international resources like GamCare and Gambling Therapy. Visit our Responsible Gaming page for full guidance and support contacts.
Still Have Questions?
If you couldn't find the answer you were looking for in our FAQ, our dedicated customer support team is available 24/7 to assist you. Reach out via live chat or email, explore our Terms & Conditions and Privacy Policy for detailed policies, or visit our Responsible Gaming page for safe play guidance.